Privacy Policy
Last updated: 14 October 2026.
Who we are
Sahi Food operates the online store at https://sahifood.com. For privacy questions or requests, contact seobyahmad12@gmail.com or +92 330 7959891.
Information you provide
When you place an order, create an account or contact us, we collect the information needed for that interaction. This can include your name, email, phone number, billing and delivery addresses, order details and the messages you send. Account information is used when you choose to register or sign in.
Website and shopping information
The site uses WordPress and WooCommerce. Shopping sessions can use cookies to remember cart contents and support checkout. Login cookies support account access. Technical records may include IP addresses, browser information and access logs used to operate, troubleshoot and protect the site.
How we use information
We use information to handle enquiries, process and fulfil orders, provide order updates, manage customer accounts, resolve problems and maintain the website. Order and transaction records may also be needed for accounting, legal obligations or disputes.
Service providers
Information relevant to an order or website service may be processed by our hosting provider, delivery providers and any payment service selected at checkout. These providers receive information needed for their role. Payment services handle payment details under their own privacy terms; do not send card details to us by email or WhatsApp.
Cookies and external services
Essential cookies help the cart, checkout and login work. You can manage cookies in your browser, although blocking essential cookies may affect these features. Where optional cookies are offered, use the site's cookie choices. External links, including WhatsApp, take you to services with their own privacy policies. Content or resources loaded from external services may send technical information, such as an IP address, to those services.
Retention
We keep information for as long as needed for the purpose described above and for any required accounting, legal or dispute records. The applicable period depends on the information and the reason it is kept. Contact us for questions about a specific record.
Your choices and requests
You can contact us to request access to, correction of or deletion of your personal information. Depending on the law that applies, you may have other rights, including objection, restriction or withdrawal of consent where processing relies on consent. We may need to verify your identity and retain information where required by law. Do not send identity documents unless we explain why they are needed and provide an appropriate way to send them.
International processing
If you shop or contact us from another country, your information may be processed where Sahi Food or its service providers operate. Ask us about any relevant processing location or service provider before sharing information if you need further details.
Changes and contact
We may update this policy to reflect changes to the store. The latest version and its update date will appear here. Send privacy enquiries to seobyahmad12@gmail.com.